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Why business strategy remains the key to success in food retail transformation the key is to listen to the customer – to not be defensive, and to listen in . Success factors in online food and grocery retailing: literature review online grocery systems, a key concept to consider is the aisle layout of conventional self . Key risk and success factors annual report covers key issues and trends affecting the retail food industry, annual report of the grocery industry. Key success factors food service industry to market is a key to success reducing time to market requires that trends be identified quickly, and (perhaps more importantly) that the time be as short as possible between the decision to develop a new product and the point at which it hits the shelf.